Terms & Conditions

Terms and Conditions

Terms of Use

Feed Me Fits’s services and website (referred to collectively as the “Services”) are subject to the terms of this agreement between you and Feed Me Fit. “Feed Me Fit” means Feed Me Fit Ltd, a Canadian Federal corporation, whose principal place of business is 1144 Lonsdale Avenue, North Vancouver, BC.

Your agreement with Feed Me Fit will always include the terms and conditions set out in this document, referred to as “General Terms”. Your agreement with Feed Me Fit will also include the terms of any Legal Notices applicable to the Services. These are referred to as the “Legal Terms”. Where Legal Terms apply to a Service, they will be accessible for you to read either within, or through your use of, that Service.

The General Terms, together with the Legal Terms, form a legally binding agreement between you and Feed Me Fit in relation to your use of the Services. It is important that you take the time to read them carefully. This legal agreement is referred to as the “Terms”.

If there is any contradiction between what the Legal Terms say and what the General Terms say, then the Legal Terms shall take precedence in relation to that Service.

 

Accepting the Terms

In order to use the Services, you must first agree to the Terms. You may not use the Services if you do not accept the Terms.

You can accept the Terms by using the Services. In this case, you understand and agree that Feed Me Fit will treat your use of the Services as acceptance of the Terms from that point onward.

You may not use the Services and may not accept the Terms if you are not of legal age to form a binding contract with Feed Me Fit.

Before you continue, you should print off or save a local copy of the General Terms for your records.

Provision of the Services by Feed Me Fit

Feed Me Fit has affiliated legal entities (“Affiliates”). Sometimes, these Affiliates will provide the Services to you on behalf of Feed Me Fit You acknowledge and agree that Affiliates will be entitled to provide the Services to you.

Feed Me Fit is constantly innovating in order to provide the best possible experience for its users. You acknowledge and agree that the form and nature of the Services which Feed Me Fit provides may change from time to time without prior notice to you.

As part of this continuing innovation, you acknowledge and agree that Feed Me Fit may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at Feed Me Fit’s sole discretion, without prior notice to you.

You acknowledge and agree that if Feed Me Fit disables access to your account, you may be prevented from accessing the Services, your account details or any other content which is contained in your account.

Membership Eligibility; Purchasing the Services; Use of the Services by You; Cancellation Policy

Membership in Feed Me Fit is available to users who are 19 years and older, residents of Canada and whose accounts have not been suspended or removed by Feed Me Fit You agree to use the Services for personal use and not for commercial purposes. Members may not have more than one active membership account. Members are prohibited from selling, trading or otherwise transferring a membership account or registration information to anyone else. By using the Services, you represent that you qualify to use the Services.

In order to access certain Services, you may be required to provide information about yourself (such as identification or contact details and your credit card number) as part of the registration process for the Service, or as part of your continued use of the Services. You agree that any registration information you give to Feed Me Fit will always be accurate, correct and up to date.

By providing Feed Me Fit with your credit card number and associated payment information, you agree that Feed Me Fit and/or our third party service providers are authorized to immediately invoice your account for all fees and charges due and payable to us as a result of your order, including but not limited to service fees, subscription fees or any other fee or charge associated with your access to the Services and/or purchase of products. In the event that access to an applicable Service requires a recurring payment, you agree that we (or our third party payment service provider) may automatically invoice your account at the beginning of each recurring period. You agree to immediately notify Feed Me Fit of any change in the credit card used for payment hereunder. Your right to use a paid service or a specific product is conditional upon our receipt of payment. If payment cannot be charged to your credit card or if a charge is refunded for any reason, including chargeback, we reserve the right to either suspend or terminate your access and account. You agree that in the event we are unable to collect the fees you owe us for the products or services specified in your order, we may take any other steps we deem necessary to collect such fees from you, and that you will be responsible for all costs and expenses incurred by us in connection with such collection activity, including collection fees, interest, court costs and attorneys’ fees.

Cancellation policy:, You can cancel your membership with 3 days prior notice to your delivery date as long as you have been a Feed Me Fit subscriber for a minimum of 4 weeks.

You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law or regulation. You agree not to access (or attempt to access) any of the Services by any means other than through the interface provided by Feed Me Fit unless you have been specifically allowed to do so in a separate agreement with Feed Me Fit You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the Services). You agree that you will not reproduce, duplicate, copy, sell, trade or resell the Services for any purpose.

You agree that you will not engage in any fraudulent behaviour, creating of multiple accounts to acquire additional credits, spamming, flaming, excessive use of profanity or abusive language, either on Feed Me Fit or any other website associated with Feed Me Fit, or while contacting any of our customer service team.

We strive to ensure that the information on the Site is complete and reliable. However, certain information may contain typographical errors and other errors or inaccuracies which we may correct without liability.

We reserve the right to increase charges and fees, or to institute new charges or fees at any time, upon reasonable advance notice communicated to you through a posting on the applicable Site or such other means as we may deem appropriate from time to time (including electronic mail or conventional mail).

You agree that you are solely responsible for (and that Feed Me Fit has no responsibility to you or to any third party for) any breach of your obligations under these Terms and for the consequences (including any loss or damage which Feed Me Fit may suffer) of any such breach.

Your Passwords and Account Security

You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services.

Accordingly, you agree that you will be solely responsible to Feed Me Fit for all activities that occur under your account. YOU ARE ENTIRELY RESPONSIBLE FOR ANY AND ALL ACTIVITIES AND CONDUCT, WHETHER BY YOU OR ANYONE ELSE, THAT ARE CONDUCTED THROUGH YOUR ACCOUNT. You agree to notify Feed Me Fit immediately of any unauthorized use of your account or any other breach of security. You should contact Feed Me Fit at admin@feedmefit.ca. Feed Me Fit is not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. You may be held liable for any losses incurred by Feed Me Fit or another party due to someone else using your account or password.

Privacy and Your Personal Information

For information about Feed Me Fit’s privacy practices, please read Feed Me Fit's privacy policy as posted on our website. This policy explains how Feed Me Fit manages your personal information and protects your privacy when you use the Services.

You agree to the use of your data in accordance with Feed Me Fit’s privacy policy.

Content on Feed Me Fit

You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) which you may have access to as part of or through your use of the Services solely owned by Feed Me Fit or have been provided to Feed Me Fit by a third party under licence to Feed Me Fit All such information is referred to as the “Content”.

You may not modify, rent, lease, loan, sell, distribute or create derivative works based on this Content (either in whole or in part) without the explicit written permission of Feed Me Fit.

Proprietary Rights

You acknowledge and agree that Feed Me Fit owns all legal right, title and interest in and to the Services, including any intellectual property rights, in the Services.

Unless you have agreed otherwise in writing with Feed Me Fit nothing in the Terms gives you a right to use any of Feed Me Fit's or Feed Me Fit's affiliates or partners that may be listed as part of our Services from time to time, trade names, trademarks, service marks, logos, domain names, and other brand features.

Licence from Feed Me Fit

Feed Me Fit gives you a personal, royalty-free, non-assignable and non-exclusive licence to use the Services as provided to you by Feed Me Fit This licence is for the sole purpose of enabling you to use and enjoy the benefit of the Services in the manner permitted by the Terms.

Ending Your Relationship with Feed Me Fit

The Terms will continue to apply until terminated by either you or Feed Me Fit as set out in these Terms.

Feed Me Fit may at any time terminate its legal agreement with you for any reason, including and without limitation, if:

You have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms); or
Feed Me Fit is required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); or
Feed Me Fit no longer provides the Services to users in the jurisdiction in which you are resident or from which you use the Service; or
The provision of the Services to you by Feed Me Fit is no longer commercially viable, which is to be determined at Feed Me Fit’s sole discretion.

Nothing in this Section shall affect Feed Me Fit’s cancellation policy.

When this agreement is terminated, all of the legal rights, obligations and liabilities that you and Feed Me Fit have benefited from, been subject to (or which have accrued over time while the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and all other provisions of shall continue to apply to such rights, obligations and liabilities indefinitely.

Warranty Disclaimer; Limitation of Liability; Indemnification

YOU EXPRESSLY AGREE THAT USE OF THE SERVICES, THE SITE, & THE INTERNET IS ENTIRELY AT YOUR OWN RISK. THE SERVICES, THE SITE, AND ITS CONTENTS ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. TO THE EXTENT PERMITTED BY APPLICABLE LAW, FEED ME FIT DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SERVICE, THE SITE, OR ITS CONTENTS OR WITH RESPECT TO ANY INFORMATION, SERVICES, AND PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE; FEED ME FIT DOES NOT ADOPT ANY REPRESENTATION OR WARRANTY OF ANY MANUFACTURER OR MERCHANT OF ANY SUCH INFORMATION, SERVICE, OR PRODUCTS. FEED ME FIT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND AS TO THE AVAILABILITY, ACCURACY, OR CONTENT OF ANY INFORMATION, SERVICES, OR PRODUCTS OBTAINED THROUGH THE SITE OR THE SERVICES. FEED ME FIT DOES NOT WARRANT THAT THE FUNCTIONS PROVIDED BY THE SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

NEITHER FEED ME FIT NOR ANY OF ITS DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, REPRESENTATIVES, THIRD-PARTY PROVIDERS, MERCHANTS, OR LICENSORS (COLLECTIVELY, “FEED ME FIT LTD”) SHALL BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, COMPENSATORY, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOSS OF DATA, INCOME, OR PROFIT; OR LOSS OR DAMAGE TO PROPERTY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE, THE SITE, THE SERVICES, OR THE INTERNET. FEED ME FIT’S LIABILITY SHALL BE LIMITED TO PROVIDING YOU WITH A REFUND FOR ANY PRODUCT THAT IS RETURNED. YOUR SOLE AND EXCLUSIVE REMEDY HEREUNDER SHALL BE FOR YOU TO DISCONTINUE YOUR USE OF THE SERVICE AND TO TERMINATE THIS AGREEMENT. FEED ME FIT RESERVES THE RIGHT TO LIMIT YOUR PARTICIPATION IN THE SERVICE. BECAUSE SOME PROVINCES AND/OR JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES OR OF IMPLIED WARRANTIES, IN SUCH PROVINCES AND/OR JURISDICTIONS LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

Feed Me Fit operates this Site for use in specific jurisdictions where it provides its Services, and makes no representation that these materials are appropriate or available for use in other locations. If you use the Site from other locations, you are responsible for compliance with applicable local laws.

You agree to defend, indemnify, and hold the Feed Me Fit Parties harmless from any and all suits, actions, legal or administrative proceedings, claims, demands, damages, liabilities, and expenses, including legal fees and costs, arising in connection with a violation of this Agreement by you or through use of your account.

Third Party Websites

The Services may include hyperlinks to third party websites or resources. Feed Me Fit may have no control over these websites or resources provided by companies or persons other than Feed Me Fit.

You acknowledge and agree that Feed Me Fit is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such websites or resources.

You acknowledge and agree that Feed Me Fit is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources.

Changes to the Terms

Feed Me Fit may make changes to these Terms from time to time by posting the revised Terms on the Feed Me Fit Site and will make them available to you on or through the Services that have been affected by the changed Terms.

You understand and agree that if you use the Services after the date on which the Terms have changed, Feed Me Fit will treat your use as acceptance of the updated Terms.

General Legal Terms

Sometimes when you use the Services, you may (as a result of, or through your use of the Services) use a service, download a piece of software, or purchase goods which are provided by another person or company. Your use of these other services, software or goods may be subject to separate terms between you and the company or person concerned. If so, the Terms do not affect your legal relationship with these other companies or individuals.

The Terms constitute the whole legal agreement between you and Feed Me Fit and govern your use of the Services (but excluding any services which Feed Me Fit may provide to you under a separate written agreement), and completely replace any prior agreements between you and Feed Me Fit in relation to the Services.

You agree that Feed Me Fit may provide you with notices, including those regarding changes to the Terms, by email, regular mail, or postings on the Services.

You agree that if Feed Me Fit does not exercise or enforce any legal right or remedy which is contained in the Terms (or which Feed Me Fit has the benefit of under any applicable law), this will not be taken to be a formal waiver of Feed Me Fit’s rights and that those rights or remedies will still be available to Feed Me Fit.

If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.

The Terms, and your relationship with Feed Me Fit under the Terms, shall be governed by the laws of the Province of British Columbia and to resolve any legal matter arising from the Terms.

Your Privacy

At Feed Me Fit Ltd. we are committed to protecting your privacy. Any personal information we collect about you is used to provide you with the best possible product and service.

Personal Information

We may collect personal information about you when you deal with us over the telephone, when you visit our web site or when you have contact with us in person (including agents or contractors such as delivery drivers). At no time does Feed Me Fit Ltd. collect any information from our customers other than that information that our customers voluntarily give to us.

When you purchase products from Feed Me Fit Meal Prep we may need to collect some or all of the following details:
– Full name and address
– Contact number/s
– Delivery instructions
– Payment details such as credit card information
– Email address
– Date of birth
– Gender
– Height and weight
– Your meal plan or goals, your exercise regime

Aside from using this information to fulfil your purchase request, we may also use it to occasionally notify you about new products, promotions, and relevant information which we think you will find valuable. These will be emailed or sent via a mobile message to you. From time to time we may also request information via surveys for your feedback. Your participation in any of these is optional. The information is collected in order to continually improve the services we offer you.

We may disclose relevant personal information to third parties when necessary. For example, your delivery details will be shared with our contracted delivery drivers. Other than for the above, we will not disclose or share your personally identifiable information to any third parties for any purpose without your consent, unless required by law.
If you no longer wish to receive any of the communications we send to our customers such as newsletters, product information and specials, simply call or email us.
You may request access to, or update the personal information we hold about you at any time by calling or emailing us.
Should you feel your privacy has been breeched, please contact us immediately via phone or email:
– PHONE: (778) 968-7080
– EMAIL: admin@feedmefit.ca

Online Information

Cookies are pieces of information that a website transfers to an individual’s hard drive for record keeping purposes. We do not use cookies to identify specific individuals or for the operation of our site.
The use of advertising cookies sent by third-party servers is common in the internet industry and you may have received a cookie from another site: we do not control these cookies, and a different cookie policy may apply to them. If you have received a cookie from one of our advertisers, we may use the existence of the cookie to measure an advertiser’s performance but we do not store any information linking that cookie with your account.
Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent.
When you click something on our website, you give us the address of your computer (the IP address) so our website can deliver the new page to you. We do log which pages are displayed to which IP addresses so we can tell what pages on our site are used as part of a visit, and so we can troubleshoot problems. There is no personal identifiable information collected in our log files. We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals while you are merely viewing our website.
If you place an order online using a credit card, we specifically record your IP address with the use of the credit card as part of our fraud prevention measures.
The Feed Me Fit Ltd. website takes every precaution possible to protect your personally identifiable information. This includes the use of Firewalls and when purchasing from Feed Me Fit, your financial details are passed through a secure server using the industry standard SSL (secure sockets layer) encryption technology.

Changes

We may amend this privacy policy as our business requirements or the laws change. Any changes to this privacy policy will be updated on this site.

Refunds

Food, everyone loves food. At Feed Me Fit Ltd. we understand that everyone’s tastes are different, that’s why our menu is a mix of everything and changes every week. We complete regular reviews and surveys with our customers to gain valuable feedback.
Whilst the majority of our customers love our food, if you are in the position where you do not enjoy our meals we would greatly appreciate your feedback. However, we unfortunately cannot offer refunds for this.
Feed Me Fit Ltd. is a pay as you go process, if you find you do not enjoy your meal prep, you are not locked in.
Feed Me Fit Ltd. is not responsible for loss and/ or damages to your meal prep if left unattended once delivery process is complete. We do not provide refunds for non-deliveries or damaged goods.
Please send your feedback to admin@feedmefit.ca

Ordering

By placing an order for any goods on our website you are offering to purchase the goods on and subject to our terms and conditions. All orders are subject to availability and confirmation of payment.
Customers must posses a valid credit or debit card issued by a bank acceptable to us. Feed Me Fit Ltd. retain the right to refuse any order made by you.
When placing an order, you are to provide true and accurate details. You are to be an authorised user of the credit or debit card. Should there be insufficient funds to cover the costs, your order will not be processed.

Feed Me Fit Ltd. schedule deliveries of all meals every Sunday and Wednesday depending on what date your have placed your order for:
– Monday orders need to be submitted by 10am Saturday
– Thursday orders need to be submitted by 10am Tuesday

If the order is received after the cut off times, it will automatically be placed onto the next delivery as above.
Feed Me Fit Ltd. retain the right to cease production over holiday periods. We will advise dates affected as they draw closer.
All prices are subject to change.

Promotional Codes

Discount/ promotional codes may apply from time to time.
All conditions relating to any discount codes will be specified at the time of issue.

Cancellations

Feed Me Fit Ltd. is a pay as you go process. Once your payment has been processed there is no chance for cancellation. If you need to change your delivery instructions, you can by simply calling or emailing us. Cut off time for any and all changes is 10pm on night prior to delivery.

Complaints

We endeavour to resolve disputes as soon as we can. For all complaints please don’t hesitate to contact us on (778) 968-7080 or admin@feedmefit.ca